Ticket machines at tram stops across Nottingham are now officially ‘live’ as the network switches to new ticketing arrangements.
Following several weeks of intense testing, activation of the machines, alongside smart card validators, will herald the arrival of an efficient and easy to use ‘buy before you board’ system for customers.
Phil Hewitt, Chief Executive of NET concessionaire Tramlink Nottingham, said the move would bring the network into line with the world’s leading tram systems. He said:
“The new ticketing arrangements are all part of our plans to continue to improve the city’s tram network as it expands,” he explained.
“Although this is a major change the new machines have now been visible for some time and over recent weeks we have had teams of staff out and about at tram stops talking to people about them.”
He added: “Our staff will continue to be at tram stops to offer help and advice and initially conductors will remain on trams as the new system beds in.”
A number of user guides have been published and they can be viewed online at www.thetram.net/buy-before-you-board where there is also a link to a video that demonstrates how to operate the ticket machines.
The new system also ushers in the introduction of smart card technology offering a range of competitively priced travel options using the well-known Mango card currently available on Trent Barton buses.
As well as NET’s standard range of tickets being available from the vending machines and the city centre travel centre, season tickets and other best value options can be bought online.
People who purchase these tickets will be able to simply swipe their cards against a tram stop validator machine before boarding.